RETROREELS·UK

    Responsible Gaming

    Gambling Should Be Entertainment, Not Income

    At Mystake, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or watching a sporting event. It should never be considered as a way to earn money, pay bills, or solve financial problems.

    Please gamble responsibly and only with money you can afford to lose. If you find yourself struggling to control your gambling, support is available.

    Age Verification

    You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Mystake and place bets. Gambling is not permitted for anyone under the legal age limit in the UK.

    If you are under 18, please do not attempt to gamble. Parents and guardians are encouraged to discuss the risks of gambling with young people.

    Warning Signs of Problem Gambling

    Are you experiencing any of the following? If so, you may have a gambling problem:

    If you recognize yourself in any of these warning signs, please reach out for help immediately.

    Self-Help Tools & Responsible Gaming Features

    Mystake provides several tools to help you manage your gambling responsibly:

    We strongly encourage you to use these tools to maintain control over your gambling activities. You can access these settings in your account at any time.

    Support Organizations & Resources

    If you are struggling with problem gambling, professional help is available. Please reach out to one of the following organizations:

    United Kingdom

    International Resources

    Need Help? Take Action Today

    If you believe you may have a gambling problem, or if someone close to you is affected by problem gambling, please seek help immediately. There is no shame in reaching out – professional support is confidential and free.

    Whether it's through a helpline, online chat, support group, or counselling service, help is available 24/7. Your wellbeing is important to us.

    Remember: Problem gambling is treatable, and recovery is possible.

    This information is provided for harm reduction purposes. Mystake operates under UK gambling licences and complies with all applicable regulations regarding responsible gambling. For more information about our responsible gambling policies, please contact our customer support team.